Terms of Service
Last updated: October 23, 2025
1. Agreement to Terms
By accessing or using Feoro Footwear's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Use of Services
Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
Account Responsibilities
If you create an account with us, you are responsible for:
- Maintaining the security of your account credentials
- All activities that occur under your account
- Providing accurate and up-to-date information
- Notifying us immediately of any unauthorized access
3. Products and Orders
Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Pricing
All prices are listed in Indian Rupees (₹) and are subject to change without notice. We reserve the right to correct any pricing errors on our website.
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product availability
- Errors in product or pricing information
- Suspected fraudulent transactions
- Issues with payment authorization
4. Payment
We accept various payment methods as displayed at checkout. By providing payment information, you represent and warrant that:
- You have the legal right to use the payment method
- The information you provide is accurate and complete
- You authorize us to charge the payment method for your order
We use secure third-party payment processors to handle transactions. We do not store your full payment card information on our servers.
5. Shipping and Delivery
We ship to addresses within India. Shipping costs and estimated delivery times are provided at checkout. We are not responsible for delays caused by:
- Incorrect shipping addresses provided by you
- Customs delays or restrictions
- Natural disasters or extreme weather
- Courier service issues beyond our control
6. Returns and Refunds
We want you to be satisfied with your purchase. Our return and refund policy includes:
- Return Window: 30 days from delivery date
- Condition: Products must be unworn, unused, and in original packaging
- Process: Contact our customer service to initiate a return
- Refunds: Processed within 7-10 business days after receiving returned items
Sale items and clearance products may have different return policies, which will be clearly stated at the time of purchase.
7. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Feoro Footwear and is protected by copyright, trademark, and other intellectual property laws. You may not:
- Reproduce, distribute, or modify our content without permission
- Use our trademarks or brand names without authorization
- Create derivative works based on our content
- Use automated systems to access or scrape our website
8. Prohibited Activities
You agree not to:
- Use our Services for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Transmit viruses, malware, or harmful code
- Harass, abuse, or harm other users
- Impersonate any person or entity
- Engage in any activity that disrupts our Services
9. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that:
- Our Services will be uninterrupted or error-free
- Defects will be corrected
- Our website is free of viruses or harmful components
- Results obtained from using our Services will be accurate or reliable
10. Limitation of Liability
To the maximum extent permitted by law, Feoro Footwear shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:
- Your use or inability to use our Services
- Unauthorized access to your account or data
- Any conduct or content of third parties
- Any content obtained from our Services
11. Indemnification
You agree to indemnify and hold harmless Feoro Footwear, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your violation of these Terms
- Your violation of any law or rights of third parties
- Your use of our Services
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us:
Feoro Footwear
Email: support@feoro.com
Phone: +91 XXX XXX XXXX
Address: [Your Business Address]